Knowledge Base

The Opportunity Our client, a prominent solar installation company, recognized the need to enhance their lead generation and customer support processes. They sought to optimize their strategies, streamline workflows, an achieve greater efficiency in serving their customers. They approached us, a trusted BPO partner, to devise a solution that would address their specific requirements and…

The Opportunity In 2022 a prominent solar installation company based in the Southwest faced a critical challenge: improving its overall performance and addressing the departure of key members from its internal team. Seeking a trusted partner who could fulfill their promise of excellence, they turned to Y2A Strategies to explore options for transforming their operations.…